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SINCLAIR MATTHEWS - TERMS AND CONDITIONS 2016

ORDER CONFIRMATION
We will send an order confirmation for each order received, quoting our Job Number. This confirmation is a copy of our works order. Please check it to ensure that we have interpreted your instructions correctly. The delivery dates are given as a guide and every effort will be made to meet them. However, we shall be pleased to give you a more accurate date for delivery once we have received your fabric. Please contact us if you have not received your confirmation within 3 weeks.

YOUR ORDER WILL BE PROCESSED ON THE FOLLOWING UNDERSTANDING
We cannot accept responsibility for suitability or otherwise of fabrics supplied for upholstery purpose. Whilst we shall take every care with customer's fabric, we cannot accept liability for any damage or misadventure to customer's goods while they are deposited with the Company. It is recommended that Insurance is maintained until the goods have been delivered.
A full fabric specification MUST accompany orders. Sinclair Matthews is not responsible for chasing fabric ordered by clients. Fabrics being delivered without any reference will be held until it can be identified by the client. Any trimmings added after placement of order must be confirmed in writing at least three weeks prior to delivery.
We ask that you ensure that the fabric arrives at least 21 days prior to the estimated date of manufacture, as failure to do so may affect delivery.
Owing to the nature of the product, upholstery cannot be manufactured precisely to the sizes shown. This is a guide only, widths especially will vary dependant on the fabric used.
If furniture is ordered with variations to the standard specification we shall be pleased to discuss the relevant cost (if any) with you prior to manufacture.
It is our customer's responsibility to ensure that unencumbered access is possible for the items ordered.

DELIVERY CHARGES
Charges will vary depending upon the type of furniture being supplied, the distance involved and whether assistance with unloading will be provided on site. We will provide you with a firm price at the time of order confirmation and note any other factors that need to be addressed to ensure that the deliver is effected satisfactorily.

TERMS AND CONDITIONS OF SALE
Payment for fabrics to be ordered on customer's behalf, is required before we can place the order with the fabric house.
A deposit of 50% of the order value (excluding the fabric) will be payable within 7 days of the receipt of our order confirmation. The balance will become payable immediately prior to delivery. Payment can be made by Credit/Debit card, Cheque or directly into our bank. Please contact Debbie in accounts for payment details.
Should delivery be delayed for more than 30 days, at your request, the goods will be invoiced and payment will become due as if the goods had been delivered. We reserve the right to charge for storage.

CONTACT US
TEL: 020 8398 5694
E-MAIL: showroom@sinclairmatthews.co.uk
Sinclair Matthews Ltd. Ferry Yacht Station, Ferry Road, Thames Ditton, Surrey, KT7 0YD


© 2016 Sinclair Matthews
Terms and Conditions